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This policy explains what information Nirvan Studio collects, why we use it, who may process it, and the choices available to you.

Effective: 14 October 2026

1. Who is responsible

Nirvan Studio is a trading name of Nirvan Web Services Pvt. Ltd., based in Jammu, Jammu & Kashmir, India. In this policy, “we”, “us” and “our” mean Nirvan Web Services Pvt. Ltd.

Questions or privacy requests can be sent to nirvanwspl@gmail.com or made by calling +91 90550 06262.

2. Information we collect

We collect information you choose to provide when you contact us, request a review, submit a Meta lead form, send a WhatsApp or social-media message, request a quote, or become a client.

  • Name, email address, phone or WhatsApp number
  • Business name, website address and service requirements
  • Project budget, preferred start time and information included in your enquiry
  • Proposal, project, billing and support records when you become a client
  • Basic technical information such as device, browser, referring page and website usage when supplied by our hosting, security or analytics providers

Please do not submit passwords, financial account details, government identifiers, medical information or other sensitive personal data through our advertising forms.

3. How we use information

  • Respond to your enquiry and provide the review, consultation or quote you requested
  • Assess whether our services are suitable for your business
  • Deliver projects, provide support and maintain business records
  • Improve our website, advertising, lead handling and customer experience
  • Protect our website and accounts, prevent misuse and comply with legal obligations

Submitting a lead form allows us to contact you about that request. We do not use your details for unrelated promotional messages without an appropriate permission or another lawful basis.

4. Meta, WhatsApp and other providers

If you submit a Facebook or Instagram Instant Form, Meta collects the information on its platform and makes it available to us. Meta handles information under its own terms and privacy policy. Messages sent through WhatsApp, Instagram, Facebook or another service are also processed by that provider.

We may use reputable providers for hosting, email, communications, forms, analytics, advertising, document storage, payments and professional support. They may process information only as needed to provide those services or meet legal requirements.

We do not sell personal information. We may disclose it when required by law, to protect rights or security, or as part of a genuine business reorganisation subject to appropriate safeguards.

5. Retention and security

We keep enquiry information only as long as reasonably needed to respond, follow up, maintain records and meet legal or contractual obligations. Unsuccessful sales enquiries are normally reviewed for deletion or anonymisation after 24 months unless a longer period is required or you ask us to remove them sooner.

We use reasonable administrative and technical safeguards, including access controls and account security. No internet or storage system can be guaranteed completely secure.

6. Your choices and rights

Subject to applicable law, you may ask us to provide access to your personal information, correct it, delete it, restrict or object to certain processing, or withdraw consent where processing relies on consent.

To make a request, email nirvanwspl@gmail.com with enough detail for us to identify the relevant enquiry. We may need to verify your identity before completing the request.

7. Children, external links and changes

Our services are intended for businesses and adults. We do not knowingly solicit personal information from children. Our website may link to third-party websites whose privacy practices we do not control.

We may update this policy when our services, providers or legal obligations change. The effective date at the top shows the latest version.